Contact Us

Contact Us

Thank you for visiting this website. Your questions, suggestions, and concerns are important to us. We are here to help you, and whether you need assistance with your Ohio DC account, planning for retirement, or with the website, we look forward to speaking with you.

Who is my Field Account Executive?

Phone:

1-877-644-6457

Fax:

1-614-222-9457

Service Center:

Ohio Deferred Compensation
257 E Town St
Suite 457
Columbus, OH 43215-4626

Map and Driving Directions

The Service Center has licensed Account Executives who can help you with your account information. They can assist you with enrollment, deferral changes, allocation changes to your investment options, asset allocation information, and starting withdrawals from your account once you have retired.

Phone Hours:

The Service Center is open for phone calls Monday–Friday from 8:00 a.m.–5:30 p.m. by calling 1-877-644-6457.

Walk-in Hours:

The Service Center is open for walk-ins Monday–Friday from 8:00 a.m.–4:30 p.m.

Holiday Schedule

Appointments:

You can make an appointment with a Retirement Planning Specialist by calling 1-877-644-6457. Information provided by retirement specialists is for educational purposes only and is not intended as investment advice.

Email:

Ohio457@Nationwide.com

Please Note Prior to Sending Email to Ohio 457:

  • You cannot reset your website account password via email. If you need to reset your password, contact us at 877-644-6457. If you have answered security questions and have a valid account recovery email address on file, you can also reset your password online by going to Ohio457.org and clicking on Forgot your password? If you would simply like to change your password, log in to your account, select Online Profile and then Update Password.
  • If you email us, we will get back to you within 3 business days. 
  • You can only execute transactions or obtain personal account information by following the instructions stated within the password-protected logon portion of the site. Use of the email function available through Contact Us is only able to provide general information. We are unable to execute transactions or provide personal account information via email.
  • Your email is not protected and can be monitored. To ensure confidentiality, we strongly discourage you from adding any reference to personal information (Social Security numbers, contract numbers, account balances, etc.) in your correspondence.

NRW-0179OH.11