Legal Terms

Personal Information

When you use and navigate through this website, we will not collect personal information about you unless you voluntarily provide it to us. When this occurs, Nationwide will try to let you know at the time of collection and how the information will be used. This information will generally be used in order to respond to your inquiry, process your request, or access your specific account information.

Site Operation

Nationwide operates this site from its offices within the United States of America. Nationwide does not represent that the information in this site is appropriate or available for use in other locations, and access from certain locations may be strictly prohibited. Those who access this site do so on their own initiative and are responsible for compliance with all applicable local laws. The laws of the State of Ohio, U.S.A, will govern any claims relating to the information contained on this site.

License and Reproduction

Permission is granted to print copies of portions of this website, but not the entire website, and to display and navigate around this website with a computer using HTML browser software, solely for personal, non-public use. Any commercial or public use of this website or any portion hereof, beyond the scope of your appointment with Nationwide, is strictly prohibited. You must contact Nationwide for specific written authorization to include a link to the Uniform Resource Locator (URL) of this website in HTML documents that you prepare. Except as stated herein, no portion of this website or its contents may be reproduced, copied, altered, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Nationwide.

Nationwide Investment Services Corporation Business Continuity Plan

Nationwide Investment Services Corporation (NISC), a subsidiary of Nationwide Financial Services, Inc., is committed to providing ongoing service operations in the event of a significant business disruption. If a major event were to hinder our ability to conduct normal business operations, our business continuity plan would enable us to resume critical business operations at secure remote locations, within a reasonable period of time.

  • If business functions were interrupted by the loss of a primary business facility, we would relocate associates and work to an alternate NISC site.
  • In the event of a systems facility loss, we would redirect applications to their primary recovery location at an alternate NISC facility or to a remote recovery service provider.
  • Our plans cover incidents at any level of our business, whether they affect a department, facility, city, state or region.

Whenever possible, we will continue to transact business during an interruption. Recovery times may vary depending on the nature and severity of the interruption. For small outages, such as disruptions to a business unit or single application, recovery times would be controllable and limited. Recovery from a disruption in the Midwest, where our processing and servicing functions are performed, could take hours or days. Redundant networks and alternate power sources are in place to help us mitigate this risk.


Products Mentioned in this Site

No security or insurance product is offered or will be sold in any jurisdiction in which such offer or solicitation would be unlawful under the laws of the jurisdiction. Some products, product features, or underlying investment options may not be available in all states.

NRS is a part of the Nationwide Financial Services, Inc. group of companies.

Please read the contract or informational brochures and fund prospectuses carefully before investing. You should consider the investment objectives, risks, charges and expenses of the underlying funds carefully before investing. This and other important information is contained in both the informational brochures and fund prospectuses. Please select "contact us" in order to request these documents.

Communications Sent to Website Via "Contact Us"

Any communications or material forwarded to the "Contact Us" portion of the site via electronic mail will be treated as nonconfidential and will become the property of Nationwide or its affiliates, and may be used by Nationwide for any purpose. Please do not forward information through electronic mail (email) that you wish to remain confidential.

Execution of Transactions

You can only execute transactions, or obtain personal account information, by following the instructions stated within the password protected logon portion of this site. WE ARE UNABLE TO EXECUTE TRANSACTIONS OR PROVIDE PERSONAL ACCOUNT INFORMATION VIA E-MAIL ("Contact Us"). When using this website to execute transactions, problems can occur that are beyond the ability for Nationwide to correct. Access to this website may be limited or unavailable during periods of peak demand, systems upgrading, maintenance or other reasons. If you are not able to complete your transaction due to a system failure; fail to receive written confirmation of a transaction or its execution within ten (10) business days after execution; or receive confirmation of a transaction which you did not request, you must contact Nationwide at 1-877-644-6457 immediately. Nationwide will not assume responsibility for any potential system failures.


Nationwide reserves the right to seek all remedies available at law and in equity for violations of the rules stated within this site, as well as the right to restrict access to this site from other particular Internet sites.

Loss of Password

If you become aware of any loss, theft, or unauthorized use of your password, Social Security number, or account number; immediately notify Nationwide at 1-877-644-6457. You are responsible for the confidentiality and use of your password, Social Security number, and account number(s).


Nationwide intends for the information contained in this website to be accurate and reliable. However, errors sometimes occur. Therefore, NATIONWIDE DISCLAIMS ANY WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED, AS TO ANY MATTER WHATSOEVER RELATING TO THIS WEBSITE, INCLUDING WITHOUT LIMITATION ITS MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE. IN NO EVENT SHALL NATIONWIDE BE LIABLE FOR ANY DIRECT OR INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE MATERIALS ON THIS WEBSITE. In addition, the information provided herein is for informational purposes only and is subject to change without notice. Nothing on this site should be construed as either advice or legal opinion.

Right to Modify

Nationwide reserves the right to modify the rules and regulations governing this site at any time. When modifications appear on this site, users are deemed to be aware and bound by any changes to these rules and regulations. Information on this site is provided "as-is," is intended for informational purposes only, and is subject to change without notice.

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